Plain-language overview: A team member's access is removed by their business admin from within the app. A business owner can request permanent deletion of the entire business and its data by submitting a request; our team verifies and carries it out. Legally required financial records are kept for a limited retention period as described below.
1. Team member: request removal
If you are a team member and want your account access removed, ask your business's owner or an administrator to remove you from Users in the app (tap your name → Remove user). This revokes your access, and where you have no other business on your account, also deletes your sign-in credentials. You can also email privacy@zunoapps.com with the subject "Delete My Account" and we will coordinate this with your business owner.
2. Business owner: delete the entire business
If you are the business owner and want to permanently delete your business and all of its data, submit a request through Help & Support inside the app (or email privacy@zunoapps.com with the subject "Delete My Business", including your business name). After verifying you are the owner, our team permanently deletes the business: any active subscription is cancelled, and all business data is erased.
3. What data is deleted
- Login/authentication identity (email, sign-in credentials) for users with no other business
- Personal profile data (name, email, phone, profile image, preferences)
- For a full business deletion: all products, orders, invoices, expenses, customers, staff records, and other business content, plus the active subscription
4. What data is retained, and for how long
Business records are owned and controlled by the business, not by an individual user, so removing a single team member does not delete them. Where the law requires us to keep financial, tax, or billing records (for example, for accounting or fraud-prevention purposes), we retain the minimum necessary information for the legally required period, after which it is deleted or de-identified, even after a business deletion. See our Privacy Policy for full retention details.
5. Timeline
We process deletion requests within 30 days. Some information may remain in encrypted backups for a limited additional period before being purged in the normal backup rotation cycle.
6. Contact
Questions about this process can be sent to privacy@zunoapps.com, or via Help & Support inside the app. You may also see our Privacy Policy and Terms of Use.